Mobile satellite communications company Inmarsat said it has
partnered with satellite communications provider Network
Innovations and maritime transportation provider Dunlap Towing to
install Fleet One across its fleet of 12 vessels.
For Dunlap, the Dutch Harbor and Pacific Coast routes in Alaskan
waters have traditionally been challenging and its existing
service did not offer the reliability required to transmit
important operating and safety reports, communicate back to shore
or make critical inter-fleet voice calls, according to Inmarsat.
Dunlap needed a service that could accommodate its coastal
requirements and support its longer open water routes providing a
reliable, guaranteed connection.
After an initial consultation with Network Innovations, the team
were able to quickly assess Dunlap's requirements and present
Inmarsat's Fleet One Service with Cobham's Fleet One hardware.
With Fleet One, regional vessel operators can stay connected
without having to worry about cellular coverage or network
roaming charges. Based on Inmarsat's I-4 commercial L-band
satellite network, Fleet One gives vessel managers and owners the
assurance they can stay connected while at sea with 99.9 percent
network availability, Inmarsat said.
Fleet One provides a diverse range of plans and options to fit a
variety of needs. Dunlap selected the Pacific Northwest Regional
Plan as a cost-effective option that would allow the tug fleets
to talk vessel-to-vessel for up to 30-minutes for free plus the
ability to have coverage in the open sea.
Utilizing Fleet One, Dunlap has eliminated the patchy coverage on
all of its operating routes from Hawaii to the Aleutian Islands.
Now its vessels can reliably access full-color weather images,
navigational charts and routing information, as well as
sending/receiving reports, browsing the web, send/receive emails,
text and talk close to shore and at sea. With Inmarsat's free 505
Emergency Calling service included, Fleet One provides an
additional level of safety for its crew.
"Since we have started using Fleet One, our tugs are able to
travel to remote areas without interruptions, our monthly bills
have been cut in half, dropped calls and missing reports don't
happen anymore," said Jack Sanford, Inside Operations Manager,
Dunlap Towing Company.
"Because of our strong partner relationships in the North West
Pacific region, my local dealer was able to connect Network
Innovations to Dunlap allowing us to provide a perfect solution
that not only supports their business today, but well into the
future" said Matt George, Vice President Global Maritime Sales,
Network Innovations. "Fleet One and the Pacific Northwest Plan
work together allowing companies like Dunlap to expand their
businesses, routes, and services knowing their communication
technologies are supported by strong, experienced partners. The
support teams are great! They respond quickly via phone or email.
It is nice to know that at anytime, we can pick up the phone and
call the tugs no matter where they are and the crews can do the