The Crew Connectivity 2018 Survey Report, sponsored
by KVH Industries and Intelsat, shows digital transformation
underway in the maritime industry.
Roger Adamson, Futurenautics Maritime's chief executive officer,
presented to a London audience yesterday the key findings from
his research organization's newly released Crew Connectivity 2018
Survey Report, sponsored by KVH Industries, Inc. and Intelsat
S.A. The report is based on a survey of 6,000 serving seafarers,
the largest sample to date to complete the wide-ranging
questionnaire covering onboard attitudes to the digital
transformation sweeping the industry.
According to the report, more seafarers than ever have access to
connectivity: Some 75 percent of seafarers can now use the
Internet at sea, which is a rise of 32 percent or over half a
million more crew (520,000, to be exact) since the last survey
three years ago. Futurenautics Maritime conducted the first
survey in 2012, in an effort to provide data of value to the
"It's our belief that collaborating and sharing information can
accelerate the pace of transformation in shipping and maritime,
and begin to understand and solve big problems," says Mr.
Adamson. "The Crew Connectivity survey is a clear demonstration
of that process in action."
The report's findings show a change in mindset among seafarers
regarding many aspects of connectivity. Among the key findings:
- 92 percent of seafarers reported that Internet access
strongly influences their decision on where to work, up from 78
percent in prior years.
- 95 percent of seafarers view connectivity as having a
positive effect on onboard safety, an increase of 72 percent
since the 2015 survey.
- 69 percent of respondents view the increasing use of big data
and analytics as a positive opportunity for their jobs in the
next five years, versus 17 percent who see it as a threat.
"This is an extremely exciting time for the maritime industry, as
digitalization begins to transform ship operations and open up
many opportunities to keep this industry vital," notes Martin
Kits van Heyningen, KVH's chief executive officer. "We are
delighted to support this report, which reinforces the importance
of connectivity and how it is changing the life of the individual
"This report further emphasizes the need and desire-from shipping
crews to passengers-to have robust, flexible networks that enable
always-on connectivity," says Shane Rossbacher, Intelsat's
director of maritime product management. "We are gratified to see
that global high throughput services have further enhanced the
ability for ship operators to improve the lives of crew members
by providing additional services and the ability to stay in touch
with home as well as boost the efficiency of vessel operations."
In addition to sponsorship by KVH and Intelsat, the report
received support from leading maritime organizations BIMCO, Alpha
Navigation, PTC, ISWAN and InterManager.